Bookings may be transferred to a Travel Agent up to 30 days after creation if the request is made outside of Final Payment period and the booking is not paid in full. If a booking has a Flights by Celebrity ticket and the transfer request involves a change in currency we cannot accommodate a transfer. Once you have completed the Online Check-In process, you will receive an Xpress Pass.
App support
Yes, our app is available on all ships in the fleet; however, some features vary across different ships. Learn about products, services, and experiences we think you'll love. Browse the daily planner and add events to your personal in-app calendar.
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Please be aware that guests travelling with a young infant that does not meet the infant policy will be denied boarding. No refunds or other compensation shall be due from the cruise line to anyone as a result of the denial of boarding to an underage infant or other accompanying guests. Yes, US guests may purchase cruise cancellation protections through CruiseCare®, a partnership with AON. Cruises that are cancelled prior to the sail date, and CruiseTours that are cancelled prior to the first day of the CruiseTour, may be subject to a cancellation charge.
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However, one guest can check in everyone on the same reservation. Be sure to have all passports and travel documents handy. Your mobile Xpress Pass is accessible via your account. You will only be charged the face value of the gift card.
Book your complete Celebrity Cruises® vacation with one of our Flights by Celebrity℠ Specialists, online, by phone or with your travel agent. Certain other restrictions and conditions will apply; such as compliance with the age twenty-one (21) alcohol policy, and proof of marriage for underage couples or proof of active duty military status required. The sample Cruise/Cruisetour Ticket Contracts below are for North America residents sailing on or after December 1, 2020. Guests who are booked on a charter sailing will receive the appropriate Cruise/Cruisetour Resale Ticket Contract in online check-in or in Guest Documents. If you would like to transfer your reservation to a travel agent, please complete this form.
We must adhere to strict safety limits in the number of guests onboard each cruise, regardless of their age. Our youngest cruisers are no less a guest and require the same safety precautions as everyone else onboard. These strict safety limits often mean staterooms that can accommodate three or more guests must be sold as singles or doubles. Our current guideline does not provide reduced fares for infants. For dining or shore excursions, you can either remove a Guest or cancel the entire reservation (within the cancellation policy).
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In the event of a cancellation of a Cruise or CruiseTour, any applicable Taxes/Fees or Fuel Supplement charges shall be refunded. For bookings made outside of the countries listed above, a different cancellation policy may apply. Contact your local office or travel agency for details. If you plan to book within 90 days of your sail date, full payment is due at time of booking. We appreciate that infants and children will not fully partake of the food and entertainment on board. However, cruise passage is sold by the guest, not the stateroom.
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If you have purchased a refundable ticket, cancellations are subject to a fee with the balance refunded to the last form of payment used on your cruise reservation. Consuming alcohol to excess impairs one's judgment and reduces one's ability to recognize and avoid potentially dangerous situations. Guests who choose to consume alcohol must do so responsibly. The ship's staff may refuse to serve alcoholic beverages to any guest who does not consume alcohol responsibly, including those who have purchased an all-inclusive beverage package.
We all put a lot of personal information on their website and if it's not adequately storing passwords then that could be a problem. When experiencing sign in problems on Celebrity, you can usually fix it on your preferred browser by going in and clearing cache. Safari hasn't let me go on to the Celebrity website for a couple of days. Our check-in counter staff at the terminal will be happy to look up your reservation. If you've already booked, log in to your Guest Account. Log in to your Guest Account and click "Start check-in" or download the app to begin.
50 Best Celebrity Cruises Tips & Tricks (2024) - Royal Caribbean Blog
50 Best Celebrity Cruises Tips & Tricks ( .
Posted: Wed, 07 Jun 2023 07:00:00 GMT [source]
Embarkation day when each guest is permitted to bring onboard with them one (1) bottle of wine (which is subject to a corkage fee) per guest. A corkage fee does not apply to guests with the Classic Beverage Package or Premium Beverage Package. Security may inspect containers (including water bottles, soda bottles, mouthwash, canteens, etc.) at any time and will dispose of alcohol concealed in such container.
Alcohol secured by ship's personnel will be returned to guests just prior to the conclusion of their cruise vacation. Throughout its history, Celebrity Cruises® has provided its guests with a wide variety of cruise experiences that lead to exceptional vacations. You may also find that one of the most amazing parts of your cruise experience will be the many rich and varied cultures represented among our guests.
And I’m not “forgetting” my password as I always use a password manager. I can sign in just fine, but when I try to access certain areas of my recent reservation, I keep getting a "Reservation number is locked. Try again later." error message. This is after clicking "Manage Reservation" and then trying to click anything else. After that, I can't even click "Manage reservation" without getting the error. Yes, you will accumulate miles for your flights if you’re a member of the airline’s loyalty program. Flights by Celebrity℠ provides premium benefits and a seamless travel experience.
No, we will still have an offering of non-refundable fares, and when selected will require immediate payment. Yes, you can request seat assignments in instances where the airline makes them available to Celebrity Cruises®. Most air carriers charge a fee for early seat assignment requests and when this occurs you will be directed to contact the airline directly to confirm your seating. Guests eighteen (18) years of age and older are welcome to play in our casinos (for all Alaska sailings, guests must be 21 years of age in order to play in our casinos). Carrier reserves the right to offer promotional cruise fares or other offers that may modify the cancellation policies set forth above. As of today, unfortunately, the Guest Account system cannot accommodate a change in credit card.
Yes, you can use the same username and password to log into both the Celebrity Cruises app and website. Cancellation penalties vary based on the type of ticket that you purchased. Non-refundable tickets will not provide a refund, however, some airlines will issue you a credit for the value of your air ticket valid for one year from the date of issue. Additional fees and penalties will apply at the time of re-use.
If your reservation was made through a travel advisor, you will not be able to view or pay balances online and will need to contact your original booking agent to make payments. To understand what is included in your cruise fare, please refer to the booking invoice you will receive via email or via your travel advisor once your deposit is made. This invoice will list the packages, amenities, and room type you've reserved. You can also find this information in your Guest Account. If you have questions about the details of specific items included, you can search by the name of the package, amenity, or room type. Just log in to your account or create a new account to access the app features.
If you have app notifications enabled, you can also receive essential cruise travel updates and emergency messaging. You can purchase items such as beverage, wi-fi and photo packages, speciality dining reservations, spa services, and shore excursions online by logging in to your Guest Account or the Celebrity Cruises App. You can also purchase a gift to send to your stateroom or someone else's, Effy Jewelry creidts, Casino tournament spots and Deal or No Deal Cards.
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